Presentations on Classical ITIL

By Robert Perrine

  • Release Date : 2010-08-30
  • Genre : Computers
  • FIle Size : 1.18 MB


Presentations on Classical ITIL This ebook contains a series of presentations regarding Version 2 of the Information Technology Infrastructure Library (ITIL) standard. It includes quizzes on ITIL, a synopsis of each topic and graphical images useful as memory aides.

This ebook is based on an older, simpler version of ITIL. This is a good place to start your studies as the scope is smaller and the focus is on the disciplines that most organizations typically need.